Product support
Processing issues, auth trouble, forwarding questions, and general product support.
Usually within 3 business days.
Email product supportContact
Contact Memry for support, billing, privacy, or account deletion
Memry launches with email-first support. Use the contact path that matches the request so we can route it quickly and verify identity where needed.
Billing support
Stripe checkout, renewals, cancellations, and refund questions for paid plans.
Usually within 3 business days.
Email billing supportPrivacy and data rights
Access, correction, export, deletion, or other privacy-rights requests.
Without undue delay and usually within 30 days after identity verification.
Email privacy and data rightsAccount deletion
Verified workflow for closing an account and deleting Memry data.
We usually acknowledge deletion requests within 5 business days.
Email account deletionBefore you email
Support moves faster when the message comes from the same email address used on the Memry account.
- Use the email address on your Memry account.
- Include the message subject, screenshot, or billing provider when relevant.
- Privacy and deletion requests may require identity verification before we act.
Business details
Project Memry
General support: support@projectmemry.com
Billing: support@projectmemry.com
Privacy and data rights: support@projectmemry.com
Mailing address
PO Box 152
Katy TX 77493