Privacy Policy
Memry explains how it handles private household email
This page explains what Memry collects, how the product uses it, which providers help run the service, and how users can make privacy requests electronically.
What Memry collects
Memry collects account and profile information such as your name, email address, timezone, authentication identifiers, notification preferences, and subscription status.
When you forward email into Memry, we may collect sender and recipient details, message subject lines, plain-text or HTML bodies, raw inbound email records, attachment files or attachment metadata, and processing timestamps.
Memry also stores product output and activity records such as AI-generated summaries, extracted events, action items, confidence signals, review edits, billing events, device or push-delivery records when enabled, and audit logs used for security and supportability.
How Memry uses that information
We use account and contact information to authenticate users, operate the dashboard, send digests or summary emails when enabled, process subscriptions, and respond to support, billing, privacy, or deletion requests.
Forwarded email and supported attachment text may be processed to generate summaries, categories, urgency, event suggestions, and action items. Memry is designed to keep raw inbound email separate from structured AI output where possible.
We also use operational metadata and audit logs to troubleshoot failures, protect the service, investigate abuse, and replay failed message processing when needed.
Current service providers and processors
Memry relies on third-party infrastructure and service providers to run the product. In this environment, that includes:
- Amazon Web Services: Hosting, storage, authentication, inbound email delivery, background queues, and operational infrastructure.
- Local development auth fallback: Development-only authentication path for local or test environments.
Cookies and similar technologies
Memry uses a small number of strictly-necessary cookies to keep you signed in, protect forms against cross-site request forgery, and remember preferences you set while using the product. These cookies are required to operate the service and cannot be disabled without breaking sign-in.
Memry does not set advertising cookies and does not sell or share cookie data with ad networks. Because only strictly-necessary cookies are used, no cookie consent banner is presented. If that changes in the future, this page will be updated before any non-essential cookie is set.
International transfers
Memry and its providers may process information in the United States and other countries where infrastructure or subprocessors operate. Those locations may not provide the same legal protections as your home jurisdiction.
If you use Memry from outside the United States, you understand that your information may be transferred to and processed in those countries as needed to operate the service.
Retention and deletion
Memry keeps account data, extracted output, and review history for as long as needed to operate the service and provide support, unless you request deletion.
Some records may be retained longer when required for billing, tax, fraud prevention, security investigations, legal compliance, or short-lived backups and operational logs.
Raw forwarded email bodies and extracted attachment text are scheduled to age out 30 days after a message is reviewed, or 90 days after receipt when a message is never reviewed.
Structured summaries, tasks, events, and audit metadata may remain longer when needed for product continuity, support, or the legal reasons described on this page.
Privacy rights and requests
Depending on where you live, you may have rights to request access, correction, export, deletion, restriction, or objection to certain processing. Residents of the European Economic Area and the United Kingdom have rights under the GDPR and UK GDPR, and residents of California have rights under the CCPA and CPRA, including the right to know what personal information is collected, the right to delete it, the right to correct inaccurate information, and the right not to be discriminated against for exercising these rights. Memry does not sell personal information and does not share it for cross-context behavioral advertising.
You can exercise requests electronically by emailing support@projectmemry.com.
We may ask for information needed to verify that the requestor is the account owner or is otherwise authorized to make the request. Our target response window is without undue delay and usually within 30 days after identity verification.
Adults only and family information
Memry is built for adults managing household or family email. It is not designed for children to create their own accounts or to use the service independently.
If you forward information about children or other family members into Memry, you are responsible for having the authority to share that information with the service.
Contact
Questions about this Privacy Policy can be sent to support@projectmemry.com. Memry is operated by Project Memry.